Tourism Quality Brand
In order to always better welcome you and improve the quality of tourist services in France, the State has created the Qualité Tourisme ™ brand.
The Qualité Tourisme brand was created by the French ministry in charge of tourism.
Tourist offices are implementing this brand and are working to continuously improve the quality of the services provided.
In order to ensure compliance with this approach, audits are carried out in order to control the application of the benchmark for each service of each tourist structure.
The Manigod Tourist Office was audited on November 6 and 7, 2017 and was awarded the Qualité Tourisme mark on December 12, 2017. The Tourist Office will renew the mark this year in 2021.
The Manigod tourist office is committed to respecting the quality of the following services:
A personalized welcome, provided by competent staff and attentive to the customer.
The transmission of clear and precise information.
A comfortable and welcoming place of information.
Special attention paid to customer reviews and complaints handling.
Continuous improvement of services and facilities provided by the Manigod tourist office.
The structure is also committed to respecting the many other criteria of the quality approach benchmark, through its services: reception, promotion, animation and marketing.
The Qualité Tourisme brand unites under a single banner the quality initiatives of multiple tourism players in France. This is a guarantee of trust and quality of service between professionals and visitors.
More information on the website of the ministry in charge of tourism: www.entreprises.gouv.fr/marques-nationales-tourisme
Find more information on the Tourism Quality Brand here
The hotel restaurant Les Sapins is also committed to respecting the quality procedures, in connection with obtaining the Tourism Quality Mark.