Our commitment to a destination of excellence

Presentation

In Manigod, we are committed every day to providing you with a high-quality welcome, reliable information, and an experience that is increasingly environmentally friendly and accessible to all.
This commitment is recognized through the *Qualité Tourisme* and *Destination d'Excellence* initiatives.

Quality Brand

The Tourism Quality Label, created by the Ministry of Tourism, recognises the efforts made by tourism stakeholders, particularly tourist information offices, to continuously improve the quality of their services. To better meet visitor expectations and improve the services offered to socio-professional partners, the local authority, and residents, many tourist offices have implemented a quality approach based on national standards.

This has been the case at the Manigod Tourist Office since 2017…

A mark of quality

The "Qualité Tourisme" (Quality Tourism) brand, championed by the State through the Directorate-General for Enterprises, recognizes establishments committed to a process of continuous service improvement aimed at ensuring high-quality hospitality and a satisfying visitor experience.
It provides establishments such as hotels, campsites, and tourist offices with specific standards to help them optimize their services and ensure secure management.

The Tourist Office has multiple objectives:
  • To maintain a constant pursuit of organisational excellence,
  • To increase the visibility and credibility of its services,
  • To contribute to local tourism development by satisfying the public and generating economic benefits.
     
To achieve these objectives, a Quality Manager oversees the quality assurance process, working in collaboration with a team of representatives based in each department of the Tourist Office.

Our Commitments

At the Manigod Tourist Office, we are committed to ensuring you receive the warmest of welcomes. As holders of the QUALITÉ TOURISME™ label, we are committed to guaranteeing you:

We are committed to ensuring
  • A warm welcome
  • A more sustainable destination
  • Better accessibility
  • Constant attention to your feedback
  • Reliable information
  • Continuous improvement

On a daily basis
  • A team able to assist you in French, English, and German
  • Personalized advice
  • A comprehensive discovery of the destination
  • Raising awareness of sustainable tourism best practices
  • Continuous improvement of our services

In practical terms, in Manigod
Manigod—through its Tourist Office, among other channels—contributes to enhancing the area to generate local economic benefits by:
  • Developing low-impact mobility options.
  • Reducing the environmental impact of tourism activities.
  • Improving the accessibility of our services.
  • Supporting and coordinating tourism stakeholders.
  • Raising visitor awareness regarding best practices.
  • Developing a sustainable tourism strategy.
  • Partnering with local stakeholders.
  • Advising and supporting project initiators.


Find a full list of the Tourist Office’s commitments here, and visit the "Manigod Takes Action" page for more details.

Destination of Excellence

Launched in 2024, the "Destination d'Excellence" label is the new state-backed certification designed to gradually replace "Qualité Tourisme" by December 31, 2026.
It incorporates the core elements of the "Qualité Tourisme" scheme and is structured around three pillars:
  • Quality of welcome
  • Eco-responsibility
  • Accessibility
It is managed by Atout France.
This reform aims to boost the visibility of the labels and make them more appealing to tourists and certified establishments alike.
 
“Created in 2024, the Destination d’Excellence label is the only state-awarded label granted to tourism professionals committed to offering an exemplary quality of experience to their visitors, whilst enhancing the eco-responsibility of their service offering. Quality, eco-responsibility, inclusivity and professionalism are at the heart of the values upheld by the label.”
Tourist Offices are implementing this scheme and working to continuously improve the quality of the services provided.
To ensure compliance with this approach, audits are carried out to monitor the application of the standards for each service within every tourism organisation.
 
The Manigod Tourist Office renewed its "Qualité Tourisme" certification in 2022 and is currently preparing to participate in the "Destination d'Excellence" initiative, with an audit scheduled for 2026.
 
Further information is available on the Atout France website here
The Les Sapins hotel and restaurant has also been awarded the Qualité Tourisme accreditation and is preparing to apply for the Destination d’Excellence accreditation.

Because quality is about more than just a label, we continually evolve our services each year to offer you the best possible experience in Manigod.
  • Manigod Tourist Office - © OT Manigod